Last Updated: 22 August 2026
At TheSailorsBag.com, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us.
By using TheSailorsBag.com, you agree to the terms outlined in this policy.
- Who We Are
TheSailorsBag.com , Ruo do Atoleiros, 9580-101 Santa Bárbara, Azores, Portugal , Email: ronald@thesailorsbag.com, Phone: +351 960261748 - Who Hosts Our Website?
Our website is hosted by Kreativmedia, a hosting provider based in Switzerland. Kreativmedia processes data on our behalf and ensures compliance with Swiss and EU data protection laws.
For more information about Kreativmedia’s data practices, visit their Privacy Policy. - Cookie Compliance
We use the Cookie Compliance plugin by Moove Agency to ensure transparency and compliance with data protection laws, including GDPR, Swiss, and Portuguese regulations.
What This Means for You:
Consent: We obtain your explicit consent before placing non-essential cookies (e.g., analytics, advertising, or preference cookies) on your device.
Control: You can manage your cookie preferences, including accepting, rejecting, or withdrawing consent at any time.
Transparency: We provide clear information about the types of cookies we use, their purpose, and how you can control them.
Types of Cookies We Use:
Strictly Necessary Cookies: Essential for website functionality (e.g., shopping cart, checkout).
Performance Cookies: Analyze site performance and usage (e.g., Google Analytics).
Functionality Cookies: Enhance your experience (e.g., remembering preferences).
Targeting/Advertising Cookies: Used for personalized ads (e.g., Facebook Pixel, Pinterest Tag).
You can review and manage your cookie preferences by clicking the cookie consent banner at the bottom of our website. - What Data We Collect
We collect and process the following types of personal data:
A. Information You Provide to Us
Account Information: Name, email address, phone number, billing and shipping addresses, and payment details (processed securely via WooCommerce and payment gateways like Stripe or PayPal).
Order Information: Details about your purchases, including product preferences, order history, and transaction data.
Communication: Messages, reviews, or inquiries you send via email, contact forms, or social media.
Newsletter Signups: Your email address if you subscribe to our newsletter.
B. Information We Collect Automatically
Technical Data: IP address, browser type, device information, and browsing behavior (e.g., pages visited, time spent on site).
Cookies and Tracking Technologies: As described in Section 3.
C. Third-Party Data
Payment Processors: Payment details are processed by third-party providers (e.g., Stripe, PayPal). We do not store your credit card information.
Shipping Partners: We share order details with shipping carriers (e.g., local Azores postal services or international couriers) to fulfill deliveries only to EU countries, Switzerland, Norway, and Liechtenstein. - Shipping Limitations
TheSailorsBag.com currently ships only to the following countries:
European Union (EU) countries
Switzerland
Norway
Liechtenstein
If you are located outside these regions, we regret that we cannot process or ship your order. We apologize for any inconvenience. - How We Use Your Data
We use your personal data for the following purposes:
To process and fulfill your orders.
To communicate with you about your purchases, shipping updates, and promotions.
To improve our website, products, and services.
To personalize your shopping experience.
To comply with legal obligations (e.g., tax reporting, fraud prevention). - Legal Basis for Processing
We process your data based on the following legal grounds:
Contractual Necessity: To fulfill your orders and provide our services.
Consent: For marketing communications and non-essential cookies (you can opt out at any time).
Legitimate Interests: To improve our website and customer experience.
Legal Obligation: To comply with Portuguese, Swiss, and EU laws. - How We Share Your Data
We do not sell your personal data. However, we may share it with:
A. Service Providers and Partners
Payment Gateways: Stripe, PayPal, or other third-party processors to handle transactions.
Shipping Carriers: To deliver your orders only to EU countries, Switzerland, Norway, and Liechtenstein.
IT Support, Marketing Agencies, or Analytics Tools: Under strict confidentiality agreements.
Hosting Provider (Kreativmedia): For website operation and maintenance.
B. Social Media Platforms for Promotion
We use Pinterest and Facebook for promotional purposes. When you interact with our content on these platforms (e.g., liking, sharing, or clicking on ads), we may share limited data with them to:
Measure the effectiveness of our ads.
Target audiences more precisely.
Comply with their advertising policies.
What We Share:
Email Addresses: If you subscribe to our newsletter via Facebook or Pinterest.
Browsing Data: Information about your interactions with our ads or website (e.g., pages visited, products viewed).
Demographic Data: General information like age, location (within EU/Switzerland/Norway/Liechtenstein), and interests.
Legal Basis:
Consent: You have given explicit consent by engaging with our ads or subscribing to our newsletter via these platforms.
Legitimate Interests: To promote our products and reach relevant audiences.
Your Rights:
You can opt out of Facebook and Pinterest advertising by adjusting your ad preferences in your account settings.
You can unsubscribe from our newsletter at any time.
For more details, refer to:
Facebook Data Policy
Pinterest Privacy Policy - Data Retention
We retain your data only as long as necessary:
Order Data: 7 years for tax and legal compliance.
Account Data: Until you request deletion or your account is inactive for 3 years.
Cookies: Until you clear your browser cache or opt out.
You can request deletion of your data by contacting us (see Section 11). - Your Rights Under GDPR and Swiss Law
As a data subject, you have the following rights:
Right to Access: Request a copy of your personal data.
Right to Rectification: Correct inaccurate or incomplete data.
Right to Erasure: Request deletion of your data (except where legally required to retain it).
Right to Restrict Processing: Limit how we use your data.
Right to Data Portability: Receive your data in a machine-readable format.
Right to Object: Opt out of direct marketing or data processing based on legitimate interests.
To exercise these rights, contact us at ronald@thesailorsbag.com. - Security Measures
We implement industry-standard security measures to protect your data, including:
Encryption of sensitive information (e.g., payment data).
Regular security audits.
Access controls for employees and third-party providers.
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we strive to protect your data responsibly. - Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact us at: Email: ronald@thesailorsbag.com Phone: +351960261748, Address: Ruo do Atoleiros, 9580-101 Santa Bárbara, Azores, Portugal - Updates to This Policy
We may update this Privacy Policy periodically. The latest version will be posted on this page with the Last Updated date. We encourage you to review it regularly.